Franconnect Operations Help Desk

Getting Started 3

• Your First Audit!
• Accessing and Logging Into FranchiseBlast
• Scheduling Field Audits

Setting Up Questionnaires 12

• Setting Up Field Audit Questionnaires
• Understanding Questionnaire Settings
• Understanding Question Types
• Questionnaire Scoring Methods
• Setting Up Default Due Dates for Tasks Linked to Questions

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Performing Field Audits 9

• Answering a Field Audit
• Assigning, Editing and Collaborating on Field Audit Tasks
• Answering Field Audits Offline
• Managing Picture Attachments on a Question
• How to Approve Field Audits

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Analyzing Field Audits 10

• Getting Started with Field Audit Activities Insights
• Getting Started Analyzing Field Audits
• Analyzing Field Audit User Dashboard Widgets
• Analyzing Field Audit Repeat Weaknesses
• Analyzing Field Audit Reports

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FAQ 8

• How come I'm not receiving a notification for a field audit?
• I accidentally created an audit for the wrong store, how do I change it to the correct one?
• How do I produce an updated email/contact list for each of the stores in my territory?
• How do I email an audit report to a franchisee?
• How to connect your Audit Calendar to Outlook

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