FAQ

Default solution folder, feel free to edit or delete it.

How come I'm not receiving a notification for a field audit?
General Setup There could be several reasons why a person wouldn't be receiving notifications for field audits.  Here's what should be verified in ...
Tue, 5 May, 2020 at 11:57 AM
I accidentally created an audit for the wrong store, how do I change it to the correct one?
To change the store assignment on a field audit, go to Collaboration>Field Audits.  After clicking on the audit, you can select the store again...
Tue, 19 May, 2020 at 1:09 PM
How do I produce an updated email/contact list for each of the stores in my territory?
If you have access to multiple stores and have a need to view all of the details of these stores, you can easily obtain a report in FranchiseBlast. The rep...
Mon, 17 Sep, 2018 at 2:18 PM
How do I email an audit report to a franchisee?
Once an audit's been approved, it can easily be exported as either an Excel or PDF file if you need to obtain another copy. To do this, go to C...
Mon, 17 Sep, 2018 at 2:21 PM
How to connect your Audit Calendar to Outlook
For Users of Outlook, FranchiseBlast offers the capability to connect your Audit Calendar to Outlook. The instructions to do this are available under the Ca...
Tue, 4 Apr, 2017 at 4:09 PM
How do I switch to mobile view using an iPhone or Android Device?
Using a mobile device should default to mobile view when you log into FranchiseBlast. However, if you need to switch between mobile and desktop view, he...
Thu, 18 Jul, 2019 at 8:09 AM
Why is my iOS device crashing while answering field audits?
While performing a field audit, most likely while taking a picture, your Apple device may choose to shut down or restart the browser (Safari or Chrome). Thi...
Mon, 28 Jan, 2019 at 3:48 PM
How do I remove Failed from my audit?
Franchisees seeing "failed" on the top of their audit report in red, can be a demotivating force. Some franchisors want to change the status. Whil...
Fri, 26 Jun, 2020 at 10:32 AM