Franconnect Operations Help Desk

Polling Analytics gives you the opportunity to see an overall results of the poll that you did with franchisees, drill down into results and even compare groups. To get started, go to Polls > Click on Relevant Poll > Analytics. 

Here, there is an opportunity to see the rolled up results. For example, it looks like #2 with Hand sanitizer available for customers in the waiting area is complied with 100%, where there is only 50% compliance with Social distancing lines used in front of the cash register, 6' apart.

If you want to drill down on any question, to see who is not in compliance for example, you can click on the double-sided arrow to the right of the question. If it is a text-based question, you can see the results. If it is image-based, you can see the relevant images. 

For the question below, you can see the appearance of the signs exactly. This not only gives you a clear view of compliance, but it also helps determine if activities are "on brand" or cleaning tasks are up to standard, for example. After all, a picture says 1,000 words. 

Alternatively, if your poll included pictures originally, you can see pictures by clicking on the picture image on the top right to get to the Picture Feed. 

If you want to compare the performance of different groups, such as regions managed by different FBCs or groups with specific features, such as Drive-Thrus, you can do so by clicking the data filters at the top. 

You can also download this report by clicking on the Page icon on the top right for CSV, and the Page with an X icon for Excel.